Professional Experience

Python Holdings / ODDS Marketing / BrightBox Inc., Houston, TX

04/2014 – Present

Director of Technology

We provide strategic and operational support to accelerate business onto the path to profitability and sustainable growth.

• Work with the QuickBase development team to translate business needs into intuitive applications and features.

• Build with Quickbase a CRM, Projects and Warehouse apps.

• Design and create new applications and features.

• Administer existing and new QuickBase applications.

• Build reports and dashboards for end-users.

• Provide support by debugging issues, answer questions about system functionality, and complete enhancement requests.

• Modify existing workflows to increase productivity and database performance.

• Security Management for all the companies.

• Setup and administration of 10 Workspaces accounts.

• Administration of 300 email accounts for the holding.

• Design and implementation of the current email infrastructure enhancing security.

• Extensive experience with Google Workspace.

• Knowledge and experience with Cloudflare.

• Setup and deploy safe servers in DigitalOcean.

• Lead programmer.

• Web development.

• Server administration.

• E-commerce.

• Digital Marketing planning and implementation.

• QA.

• Plan, develop, test, deploy and maintain websites.

• Provide effective troubleshooting and remediation for websites.

• Design and implementation of the current web infrastructure using individual servers, CDNs, firewalls and Cloudflare.

• Revamped web sites with security applications to minimize hacker attacks.

• Develop user-friendly websites including optimized pages for SEO and speed.

• Fix bugs in existing websites and implement enhancements that significantly increase security and speed.

• Develop custom-made sites for each client using PHP, HTML5, JavaScript, and CSS technologies.

• Have trained over 30 staff members in internal web functions, including steps on how to independently make minor updates and changes.

• Install and tune servers from scratch from the acquisition of the hosting to the final delivery.

• Follow policies and procedures always related to application methods and quality standards.

• Create an inspiring team environment with an open communication culture.

• Set clear team goals.

• Manage teams in Mexico and India.

• Oversee day-to-day operations.

• Monitor team performance and report on metrics.

• Motivate team members.

• Discover training needs and provide coaching.

• Listen to team members’ feedback and resolve any issues or conflicts.

• Recognize high performance and reward accomplishments.

• Encourage creativity and risk-taking.

• Suggest and organize team building activities.

• Creation of documents in Docusign.

Vinco Orbis Proyectos, Mexico City, Mexico

12/2007 – 04/2014

Systems Development Manager

Computer Services company providing web development, web hosting, server maintenance, and other computing services for corporate clients.

• Telecommuted between Mexico City and U.S. to provide a broad range of web development, web server maintenance, and other computing services for major international corporations.

• Performed programming server administration.

• Provided IT project leadership for major corporations such as Aeromexico, Suzuki, Chili’s Restaurants, and dozens of others.

HSBC, Mexico City, Mexico

2005 – 2006

Quality Assurance Senior Analyst

International bank serving consumer and corporate clients.

• ● Provided project and workgroup coordination and IT environment setup for CEi (Entrepreneurial Internet connection).

• Handled new product evaluation and upgrades.

• Set up UAT (User Acceptance Testing) environment.

• Coordinated and implemented CAM (Customer Access Model).

• Provided environment set up for Entrepreneurial Internet Connection, Up TREATS (Treasure), and LEAP projects.

Technical Environment

• Linux

• MySQL

• PHP

• Apache

• JavaScript

• CSS

• HTML 5

• WordPress

• DNS

• E-commerce

• TCP-IP

Skills

Quickbase, Google Workspace, Systems Development, Programming Services, User Support, Server Administration, Internetworking, E-Mail Server Administration, Project Leadership, Project and Workgroup Coordination, IT Environment Setup, Product Evaluation, User Acceptance Testing, Quality Assurance, Database Management, Web Administration, Emergency Contingency Planning, E-commerce Implementation, Design, Maintenance and Testing.

Education

• Bachelor’s Degree, Systems Engineering, Universidad del Valle de Mexico (1994-1996)

• Universidad Nacional Autónoma de México (1991-1993)

Languages

• English

• Spanish (Native)